About the practice

Your expert counseling center

Meet our founder:
Dr. Sarah Malaki - Ball

Comprehensive Psychological Evaluations

Dr. Sarah Mercy Malaki-Ball is a Clinical Psychologist, mental health consultant, lecturer, and organizational development specialist with extensive experience in clinical practice, academia, leadership, and community mental health programming. She is the Founder and Clinical Director of Acuity Plus Mental Health, where she provides strategic leadership in the delivery of evidence-based psychological services, corporate wellness programs, training, and mental health consultancy. She also serves as a lecturer in the School of Psychology at Daystar University, where she teaches, supervises research, and contributes to curriculum development and academic program review.

Qualifications

PhD in Clinical Psychology | Daystar University | 2025

Master of Arts in Counseling Psychology | Daystar University | 2019

Bachelor of Theology Degree | The University of America/Salt Lake Bible College | 2014

Trustee Development Program Kenya (TDPK) | College of Insurance, Nairobi | 2013

Associate of Christian Ministries Degree | The University of America/Salt Lake Bible College | 2012

Certificate of Biblical Studies | The University of America/Salt Lake Bible College | 2012

Certificate in Public Relations Writing and Management | Daystar University | 2009

Certificate in Loss and Grief Counseling | Daystar University | 2003

Full Secretarial Training (Advanced Level) | Valley Business School | 1994

Kenya Certificate of Secondary Education (KCSE) | Mudavadi Girls High School | 1991

Professional associations and memberships

Kenya Psychological Association (KPsyA)

together

Our commitment to you

Our commitment to uplift, guide, and empower you is unwavering. We’re here to help you grow into your best self and reach your fullest potential. Choosing the right therapist is a vital part of your mental health journey, which is why we thoughtfully connect you with a counselor who understands your unique challenges and resonates with who you truly are. If the fit isn’t quite right, our seamless rematch process ensures your comfort and confidence in care.

Our vision

Our vision is to be a leading provider of accessible, compassionate, and effective online mental health care. We strive to remove barriers to support by delivering high-quality, evidence-based services that meet you where you are. Through personalized, thoughtful care, we aim to empower individuals to reach their fullest potential, build resilience, and rediscover balance, meaning, and joy in everyday life.

Our mission

At Acuity Plus Mental Health Counseling, our mission is to strengthen mental resilience and foster personal empowerment through exceptional, accessible therapy. We are dedicated to uplifting our community by providing high-quality, affordable psychotherapy and counseling services. Our licensed, compassionate clinicians offer steady guidance through life’s challenges, helping you reconnect with your inner strength and move forward with clarity, purpose, and renewed joy.

Why choose Acuity Plus Mental Health

A connected approach that allows every part of you to heal

Renowned Specialists

Our therapists bring deep expertise in treating anxiety, depression, trauma, and related concerns.

Inclusive Insurance Coverage

Most major insurance plans accepted, making mental health care accessible.

Transformative Care

More than support, we guide you toward healing and lasting change.

Convenient Online Therapy

Online therapy sessions remove travel hassles, delivering expert care anytime, anywhere.

Proven success and recognition

Delivering Results That Matter

Positive Outcomes

One-on-one support for anxiety, depression, trauma, and personal growth. We’ll match you with a therapist from our team who’s the best fit for your unique personality and needs.

Client Satisfaction

High satisfaction rates and glowing testimonials showcase the impact of our personalized, compassionate care.

Commitment to Safety and Confidentiality

We uphold the highest standards of safety and confidentiality, providing a secure environment where you can explore, understand, and grow with confidence.

Meet our team of therapists

Get to know the therapists at our practice—experienced professionals committed to helping you navigate life’s challenges, build resilience, and achieve meaningful growth.

We are always
here to help you

KATANI ROAD, STOKIMAU

BE ENERGY

Begin your journey of transformation with us